The Admin Is Ours to HandleSo You Can Focus on Healing
Sorting out medical aid can feel like the hardest part. It does not have to be. Our case managers arrange your authorisation and stay in contact with your medical aid throughout your stay, working to secure the maximum benefit available to you.
Step by Step
Important To Know
Medical Aid Authorisation
Our case managers arrange authorisation for your admission and stay in regular contact with your medical aid. If anything needs clarifying, they will liaise with your psychiatrist directly.
Additional Practitioner Accounts
You will receive separate accounts from the professionals involved in your care: psychiatrist, psychologist, occupational therapist, physiotherapist, and pathologist, depending on the services you receive.
What M-Care Optima Covers
Your account with M-Care Optima covers your ward fees, medication and ward stock. This is the account we manage directly with your medical aid.
Good to Check Beforehand
Co-payments on Some Plans
A few medical aid plans ask for an extra step or a co-payment before admission. We’ll always let you know in advance if anything applies to your plan. For example:
Discovery Keycare